We used to receive emails from users asking how we are going to study and promote EI on DB Advisors if we are deprived of verbal communication. After all, it is verbality that gives information about a person that cannot be overestimated. With almost four years of experience, we are sure that everything is not so gloomy.
- How big is the chance of DB Advisors, or rather its EMOTION ACADEMY, to study the behavior of people, applying this knowledge for practical purposes?
- What is the impact of prevailing nowadays virtual communication on emotional intelligence?
- How do we identify the emotions of the interlocutor when we do not see him?
Let's turn to the already familiar Professor from Yale, David Caruso, through HS Digital In Trend conference:
"Online communication is very poor, we have very little information about the other person. When we meet face to face, we have body language, facial expression, tone of voice... And when we exchange text messages or emails, or write a post on a social network, we lose a significant part of that wealth.
But on the other hand, I have high hopes for technology. I am sure that in the near future they will allow us to be much "emotionally smarter" in online sphere.
Already now there are systems that allow using a web camera to recognize the emotional state of someone who is in the shot: the camera can "read" emotions. And I predict that very soon, in the next few years, we will have tools that will allow us to convey emotions in text messages more accurately than we do it now. Emoticons are better than nothing, but I think we will have much more advanced and sophisticated tools that will help us choose the most appropriate word to describe what we feel. "